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The ball player of Brazil had requested a detachment before submitting which complaint. The player later on verified that matter got solved and you can he previously acquired his winnings. Therefore, i marked the new problem as the ‘resolved’ within our program. The gamer of Southern area Africa have requested a detachment just before distribution so it criticism.
Full Article – Player’s withdrawal try defer on account of confirmation issues.
The ball player out of Chile might have been blocked probably because of unproductive verification. The gamer from Germany requested as to why he had been capable put and you may lose €20009 regarding the gambling establishment. Whenever inquired about the potential for a refund, we regretfully told the ball player that it was impossible. The ball player from Germany try facing difficulties completing the new KYC procedure. Their data files had been many times declined to own contradictory reasons even after appointment all of the criteria.
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The ball player is requesting a reimbursement of her places.
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Despite a fully confirmed account, the ball Full Article player was still awaiting the new payment, suspecting one to bCasino is unwilling to spend. The ball player stated wagering €1460 with a €ten incentive and you may faced unreactive assistance. The challenge try resolved, and also the complaint try noted while the ‘resolved’ from the us. The ball player away from Mexico battled with file verification to own BooCasino and Galactic Victories.
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The situation ended up being properly resolved, and also the player had shown the girl appreciation to the Grievances Team due to their assistance. The player of Bulgaria had transferred €20 thru Revolut in order to a gambling establishment, but the number wasn’t credited in order to their membership and you will the woman membership got after that become prohibited. Immediately after she filed the girl ailment, she was requested to include a lot more details for instance the commission bill plus the cause for the fresh membership take off. Although not, the player later on reported that the money ended up being paid so you can the woman membership, and therefore, chose to terminate her complaint. The gamer of Slovenia features asked a withdrawal more than a couple of weeks just before entry so it complaint.